Piper & Co Services Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you contact us or use our website.

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Information We Collect

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We may collect personal information that you provide when you contact us, request a quote, make an enquiry or arrange a service. This may include your name, telephone number, email address, property or service address and details relating to your enquiry.

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We may also collect limited information about how visitors use our website, such as through cookies or website analytics, to help us improve the website and our services.

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How We Use Your Information

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We may use your information to:

• Respond to enquiries and provide quotations.

• Arrange and carry out removals, clearances and cleaning services.

• Communicate with you about your booking or enquiry.

• Provide customer service and support.

• Process payments where applicable.

• Improve our website and services.

• Meet our legal, regulatory and administrative obligations.

 

We will only use your personal information where we have a legitimate reason to do so, such as providing a service you have requested, complying with a legal obligation or where you have given consent.

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Sharing Your Information

 

We will not sell or rent your personal information to third parties.

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Where necessary, we may share relevant information with trusted service providers who help us operate our business, such as website, payment, accounting or booking service providers. We only share information where it is reasonably necessary for the relevant purpose.

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We may also disclose information where required to do so by law.

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How We Protect Your Information

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We take reasonable steps to protect the personal information we hold from loss, misuse, unauthorised access or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

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How Long We Keep Your Information

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We only retain personal information for as long as reasonably necessary for the purpose for which it was collected, including any period required to meet legal, accounting or regulatory obligations.

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Your Rights

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Depending on the circumstances, you may have rights in relation to your personal information, including the right to request access to the information we hold about you, ask for inaccurate information to be corrected, request deletion of information where applicable, or object to certain uses of your information.

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If you have any questions about how your information is used or would like to make a privacy request, please contact us.

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Contact Us

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Piper & Co Services Ltd
Telephone: 07938 907213
Telephone: 01962 435052
Email: info@piperco.co.uk

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We may update this Privacy Policy from time to time. Any changes will be published on this page.